Last Updated: September 26, 2026

At KIM PVT, we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how orders are processed, dispatched, and delivered.

1. Shipping Availability

We currently offer delivery across India, subject to serviceability of the delivery address and availability of courier services in your area.

2. Order Processing

Orders are processed after successful payment and order confirmation. We generally aim to dispatch orders within 2–4 business days.

Processing time may vary during sales, festive periods, high-demand periods, or due to circumstances beyond our reasonable control.

3. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination, courier service, and local delivery conditions.

Remote or difficult-to-service locations may require additional time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Free shipping may be offered on selected orders, products, or promotional campaigns. Any applicable shipping offer will be subject to the terms displayed at the time of purchase.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through your registered mobile number or email address.

You can use the provided tracking information to check the status of your shipment.

6. Delivery Delays

Delivery times are estimates and may be affected by circumstances such as:

  • Weather conditions
  • Courier operational issues
  • High order volumes
  • Festivals and public holidays
  • Incorrect or incomplete address information
  • Remote delivery locations
  • Transportation or logistical disruptions

KIM PVT will make reasonable efforts to assist with delayed shipments but cannot guarantee delivery within a specific timeframe.

7. Incorrect Address

Customers are responsible for providing accurate shipping information. If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges or other arrangements may apply.

Please carefully check your address and contact details before completing your order.

8. Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number remains reachable during the delivery process.

9. Damaged Package

If your package appears visibly damaged or tampered with at the time of delivery, please document the condition of the package and contact our customer support team as soon as possible.

For damaged, defective, or incorrect products, please refer to our Refund & Return Policy.

10. Contact Us

For shipping or delivery-related questions, please contact:

KIM PVT
Phone: +91 9521366277
WhatsApp: +91 9352504482
Email: support@kimpvt.store

Address:
Laxmi Nagar,
Dudh Dairy Ke Pass,
Gangapur City,
District Sawai Madhopur,
Rajasthan – 322201, India.